System and Network Administrator
Qualification:
System Administration, Network Administration, IT Infrastructure, SQL Administration, TCP/IP Protocols, Firewall Management, Trading Applications
Experience:
5+ years
Location:
AHMEDABAD
Job Description
Experience: 5 Years and above
Job Location: Makarba, Ahmedabad
Shift Time: Rotational Shift (24 hrs)
Responsibilities
- Maintain and update reports/sheets for requirements, issues, and queries, ensuring closure within defined timelines.
- Dynamically manage workload among team members, delivering on multiple priorities simultaneously.
- Provide immediate attention and resolution for technical issues faced by staff.
- Respond promptly and effectively to problems and email communications.
- Investigate and troubleshoot IT infrastructure issues for internal teams or clients via telephone, email, or other communication channels.
- Maintain operational and configuration procedures; perform regular updates and upgrades.
- Install, troubleshoot, and configure new and existing applications.
- Ensure servers and endpoints are updated with the latest tested security and Windows patches.
- Support third-party applications like Tally, TDS, CDSL, Odin, Money Maker, Greek, etc.
- Ensure all computers and laptops are up-to-date with security patches.
- Manage and update endpoint security antivirus signatures.
- Create and manage tickets, ensuring timely responses within SLA.
- Backup and restore server and end-user data.
- Document daily work, SOPs, and other necessary procedures.
- Provide MIS and reporting to senior management on daily activities.
- Troubleshoot LAN/WAN-related issues.
- Manage firewalls, including routing, access policy, NAT, and SD-WAN configurations.
- Handle L3 and L2 switches, including Cisco, Aruba, and TP-Link models.
- Administer servers running Windows 2019, 2022, Ubuntu, RHEL, and CentOS.
- Work with Windows Active Directory, File Servers, IIS, and SQL Administration (backup, restore, job setup, troubleshooting).
- Utilize NMS tools and manage DELL/HP servers, including RAID configurations.
- Oversee email systems administration.
- Provide support and management for Desktop, Server, Network, and Trading environments.
Skills Required
- Expertise in computer assembly, peripherals, and hardware troubleshooting.
- Proficient in managing Windows Servers (2019, 2022) and Windows 10/11 operating systems.
- Experience with Office 365 admin panel for user management and monitoring.
- Knowledge of Active Directory, Group Policies, File Servers, and DNS.
- Strong understanding of TCP/IP protocols, OSI model, and end-user configurations.
- Competence in maintaining and troubleshooting networks (LAN/WAN topology, ILL, leased lines, wireless connectivity).
- Familiarity with Wi-Fi networks and FortiGate firewalls.
- Skilled in using SQL for installation, database backup/restore, and job setup.
- Proficiency in ManageEngine tools like OpManager and Desktop Central.
- Understanding of documentation tools like Excel and Word.
- Knowledge of server brands (DELL, HP) and hardware like RAID systems.
- Experience with desktop, server, network, and trading system management.