Kunvarji Realty Advisory

Assistant Manager – Collections Manager- Mumbai

Qualification: Any Graduation
Experience: 4+
Location: Mumbai
Open Position: 1

Job Description

Role Objective


To manage collections, receivables, debtor ageing and recovery follow-ups across all locations, ensuring timely realization of brokerage, leasing fees, mandate fees, retainers and other receivables.


Key Responsibility Areas (KRA)


1. Collection & Recovery

• Follow-up with developers, corporates, landlords and clients for outstanding payments.

• Ensure timely collection against invoices raised.

• Track due dates and maintain collection schedules.

• Handle overdue and critical accounts.


2. Debtor Management

• Prepare weekly and monthly ageing reports.

• Monitor debtor outstanding across all branches.

• Identify delayed payment cases and escalate appropriately.


3. Billing & Revenue Coordination

• Coordinate with Sales, CRM and Accounts teams for collection support.

• Ensure invoices are raised as per agreed commercial terms.

• Track milestone-based collections.


4. MIS & Reporting

• Prepare collection MIS and dashboards.

• Share weekly collection status with management.

• Maintain collection records and supporting documents.


5. Process Compliance

• Ensure all collection activities are updated in CRM/ERP.

• Maintain proper documentation of commitments received from clients.

• Improve collection processes and reduce outstanding receivables.


6. Developer Relationship & Revenue Assurance

• Conduct regular meetings with developers, finance teams, CRM teams and key stakeholders across locations.

• Visit developer offices for collection follow-ups, reconciliation meetings and closure of pending payment cases.

• Coordinate with Sales, CRM, Legal and Accounts teams to ensure transactions are progressed from booking stage to billable stage.

• Identify and track all pending cases where billing is not raised due to documentation, agreement, payment, registration, possession, brokerage confirmation or other operational issues.

• Drive closure of pending cases and ensure they are converted into billable transactions at the earliest.

• Prepare and maintain a Pending Billing Tracker for all projects and developers.

• Ensure timely collection of brokerage confirmations, invoices, debit notes, approvals and supporting documents required for bill raising.

• Conduct monthly reconciliation meetings with major developers to identify unbilled transactions, disputed cases and outstanding payments.

• Work closely with Business Heads, Branch Heads and Relationship Managers to resolve collection and billing bottlenecks.

• Ensure no revenue leakage due to delayed billing, missing documentation or unresolved disputes.

• Track developer-wise ageing, outstanding receivables, unbilled revenue and collection commitments.